Zoo Jobs: Elephant Camp Supervisor

Elephant Camp Supervisor

Chiang Saen, Chiang Rai, Thailand

Full-time

Company Location: Anantara Golden Triangle Elephant Camp & Resort

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

Run elephant activities with the guests. Including greeting guests at hotel, accompanying guests to Elephant Camp, running guest program and returning guests to hotel.
Work with mahouts and Anantara Elephant Camp team to organise training and development for Elephants.

Keep abreast of elephant news and scientific developments, impart this knowledge to guests and use this knowledge to continuously suggest developments to guest activities.

Coordinate between the hotel and Elephant Camp for all Elephant Camp activities.

Ensure all mahouts know daily guest activities.

Be first point of contact for all elephant activities.

To assist training of the elephants in Positive Reinforcement Target Training (Training in this method will be provided).

To participate and assist in elephant research projects conducted by the organisation and visiting scientists.

Effectively communicate the model of the camp and the aims to guests, media and inspection groups.

Ensuring at all times, guests are given a 5-Star experience.

Organising elephants for special events or special requests.

Attend Hotel’s daily Morning Briefings when manager(s) not on duty.

Hosting guest visits and or outside organisations to the Elephant Camp.

Support Elephant camp team in all aspects of the running of the elephant camp, including back of house/admin duties, working with outside visitors, assisting with maintenance of the camp, coordination of mahouts for other tasks outside of normal mahout duties.

Ensuring guest, elephant and mahout safety at all times.

Qualifications

Bachelor’s degree in Conservation Biology, Tourism or related field.

Some experience with elephants and traditional communities is preferred.

Strong English language ability, able to communicate in spoken and written English. Chinese or other language ability is a bonus.

Strong problem-solving abilities.

Flexible and able to accommodate visitor requests and last-minute changes, Able to adapt visitor experience to individual visitor expectations and requirements.