Education Ranger

Based in the heart of England, Twycross Zoo (TZ) is an award-winning conservation charity and rapidly growing visitor attraction. We’re committed to supporting global welfare and conservation efforts in the captive breeding of endangered species whilst supporting projects from many different countries around the world, including Ape Action Africa, Lola Ya Bonobo and the FFI Cao Vit Gibbon Project.

Our dedicated and enthusiastic team of colleagues are at the heart of everything we do. We aim to become a recognised “Centre of Excellence” that continues to make a significant contribution to the welfare and conservation of animals, especially primates, and remain at the heart of conservation.

What will this role of Education Ranger entail?

Reporting to the Education Deputy Team Leader, as an Education Ranger, you’ll support the Education Department by providing a high standard of informal learning and environmental interpretation to all of the Zoo’s visitors and fulfilling the requirements of the Education Department’s strategy.

Your role will predominantly be to educate the guests whilst based within the Zoo exhibits i.e. butterfly house, lemur walkthrough, lorikeets landing and around the Zoo with your duties to include although not be limited to;

· Delivering presentations in line with the Zoo’s presentation programme

· Facilitating visitor engagement with the Zoo’s education and conservation messages

· Supporting the delivery of teaching and clubs

· Handling enquiries from visitors in a helpful, courteous and timely manner

· Delivering activities and events around the Zoo site, including innovative use of artefacts and resources to engage visitors with the Zoo’s conservation education messages

· Interpreting and monitoring immersive exhibits and our wonderful Nature Reserve

What will I need to be considered for this Education Ranger vacancy?

· Proven experience delivering workshops, children’s clubs and education clubs

· Excellent presentation and interpersonal skills, with the ability to communicate effectively with people of all ages

· A confident and outgoing personality with a genuine passion for delivering a fantastic customer service

· IT literate

· A flexible approach to working duties and hours

Although not essential, experience of handling small animals would be advantageous.

Please note, successful applicants will need to possess or be willing to obtain a clear Disclosure and Barring Service (DBS, formerly CRB) check.

What will I receive in return?

As an Education Ranger, you’ll be employed on a zero hour, fixed term contract, working 5 days out of 7 within the times of 9am to 6pm. You’ll receive a pay rate that exceeds National Minimum Wage and National Living Wage, whilst receiving benefits including a staff membership card, giving you free entry to the Zoo on your days off and discounts in our retail and food outlets, free onsite parking and a uniform.

You’ll be employed on a contract until November 2020, with the possibility of a permanent position following the end of the term.

Location: Atherstone, Warwickshire (on the A444, which is easily accessed via the A5 and the M42 Junction 11).

More about us:

In 2014, we launched our 20-year, £55million Masterplan. Since this time, new habitats which have opened to the public include Giraffe Savannah and Gibbon Forest. Recently, we’ve opened a new

£3.5 million world-class chimpanzee habitat, Chimpanzee Eden, and are looking forward to building on this continued growth and success.

As part of our Masterplan development programme, other investments have also included new habitats and renovations such as Lorikeet Landing, a Lemur walk-through and Butterfly Forest, all of which offer our visitors an immersive and inspiring experience with the animals.

At TZ you’ll be part of an evolving and progressive organisation, with staff engagement at its very core. We offer a diverse range of roles and are committed to the fundamental approach of equal opportunities in employment. Our team strives to educate and inspire everyone to care about, and therefore contribute to saving, the other species with which we share our planet.

All applications for this Education Ranger vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.

To apply for this position, please head over to http://jobs.twycrosszoo.org, where you will be able to select this role and submit your CV for consideration.

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