Zoo Jobs: Education Ranger

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Education Ranger

Based in the heart of England, Twycross Zoo (TZ) is an award-winning conservation charity and rapidly growing visitor attraction. The Zoo is committed to supporting global welfare and conservation efforts in the captive breeding of endangered species whilst supporting projects from many different countries around the world, including Ape Action Africa, Lola Ya Bonobo and the FFI Cao Vit Gibbon Project.

In 2014, the Zoo launched its 20-year, £55million Masterplan. Since this time, new habitats which have opened to the public include Giraffe Savannah and Gibbon Forest. Recently TZ have opened a £3.5 million new world-class chimpanzee habitat, Chimpanzee Eden, and are looking forward to building on this continued growth and success. As part of the Zoo’s Masterplan development programme, other investments have also included new habitats and renovations such as Lorikeet Landing, a Lemur walk-through and Butterfly Forest, all of which offer visitors an immersive and inspiring experience with the animals.

At TZ you’ll be part of an evolving and progressive organisation, with staff engagement at its very core by ensuring inclusion through superb communication. TZ offers a diverse range of roles and is committed to the fundamental approach of equal opportunities in employment. The Zoo’s team strives to educate and inspire everyone to care about, and therefore contribute to saving, the other species with which we share our planet.

With a dedicated and enthusiastic team of colleagues at its heart, the Zoo aims to become a recognised “Centre of Excellence” that continues to make a significant contribution to the welfare and conservation of animals, especially primates, by being at the heart of conservation.

What will this role of Education Ranger entail?

Reporting to the Senior Education Officer, as an Education Ranger you will play an essential role in providing support to the formal education team. You will assist with the running of weekend and holiday children’s clubs and provide informal education through engagement across Twycross Zoo. You’ll be responsible for delivering presentations, running animal awareness events, and engaging our guests in an informed and relaxed manner.

Education Rangers are stationed in walkthrough exhibits in the zoo, so you’ll need to be comfortable standing for long periods of time and happy to work outside in all weathers talking to guests about key education messages, conservation, and the Twycross Zoo mission statement.

What will I need to be considered for this Education Ranger vacancy?

• Proven experience running education clubs / workshops / children’s clubs

• Excellent presentation and interpersonal skills, with the ability to communicate effectively with people of all ages

• A confident and outgoing personality with a genuine passion for delivering a fantastic customer service

• IT literate

• A flexible approach to working duties and hours

Although not essential, a zoo related degree would be highly advantageous.

Please note, successful applicants will need to possess or be willing to obtain a clear Disclosure and Barring Service (DBS, formerly CRB) check.

What will I receive in return?

Contract Type: Permanent

Pay rate: Exceeds National Minimum Wage, and National Living Wage

Working Hours: Minimum 12 hours per week, with the potential to work up to 38 hours per week during peak times. Rota will include weekends, school holidays and bank holidays.

Benefits: Uniform is provided, along with the benefit of a staff membership card, giving you free entry to the Zoo on your days off and discounts in our retail and food outlets. Free onsite parking.

Location: Atherstone, Warwickshire (on the A444, which is easily accessed via the A5 and the M42 Junction 11).

To apply for this position, please send an up to date CV to jobs@twycrosszoo.org, with the subject of the email stating ‘Education Ranger - 2410’.