Zoo Jobs: Penguin Host

Penguin Host

What you will do:

Provide Guest program introductions and assist with guest experiences

Provide public presentations and media requirements

Program equipment preparation and maintenance

Guest Experience briefings and exceptional customer focus

Assist with Animal Training, enrichment and behaviours

Follow protocols and procedures

Daily activities related to cleaning, maintenance, feeding and other husbandry activities required on a day-to-day basis

Provide feedback to superiors on improvements to animal care, LSS, exhibits and activities/protocols.

Report issues and assist in the development of actions to rectify any faulty equipment or problems, in particular identify animal health or welfare and report to Senior Keepers, Assistant Curators assist to develop a plan of action to handle the care and treatment of affected animals.

Maintain all curatorial areas so they are safe and clean.

Assists the Zookeepers in maintaining an inventory of supplies, equipment and animal food items necessary for the daily care of the collection

Work as a team with Guest Services and Front of House to provide a quality experience for guests and a safe and comfortable work environment for staff through continuous maintenance and improvement of visitor and behind-the-scenes spaces, including assisting Front of House with tour-guiding duties when necessary in and around the aquarium facility

Deliver extraordinary customer service to all aquarium guests and other customers

Maintaining documentation and records

What you will be responsible for

Responsible for assisting the Zookeepers (Penguin Trainers) in Guest presentations and interactions, preparation of guests for experiences, quarantine and daily care of a living collection of terrestrial organisms at The Dubai Aquarium & Underwater Zoo.

What you will need to succeed: