Visitor
Services Supervisor – Deep Sea World
Permanent
position
Salary - £14,000 per annum
About Deep Sea World
Deep Sea World is looking to recruit for a Visitor Services
Supervisor to join its team for the 2015 season.
Deep Sea World is a popular aquarium
located in the village of North Queensferry, in Fife, Scotland. It is host to a
collection of large sand tiger sharks, also known as ragged toothed sharks or
grey nurse sharks, and various other species of shark.
About the Role
Reporting to the Curator &
Visitor Services Manager, you will play a key part in the leadership of this
attraction. You will be leading an
established team to provide the very best in guest service. Leading from the front, this highly visible role will
involve working with colleagues across the attraction to set the standard to
deliver and maintain the highest quality guest journey possible. This role needs a strong people manager to
ensure the team are motivated and pro-active in dealing with any guest
enquiries and feedback. There will also be an opportunity to deliver memorable
experiences for our key events such as Easter, Summer, Halloween and Christmas
About You
You are genuinely a people
person and enjoy the company of others. You have a positive attitude and able
to sustain a contagious enthusiasm. You have great listening skills and able to
find out what our customers enjoy. A
previous supervisory role in the leisure and tourism industry is desirable; the
successful candidate should also have the ability to develop themselves and
their team within this role.
You will have excellent
communication and organisational skills, excel in all areas of customer
service, enjoy challenging situations and able to create a positive and
innovative working atmosphere.
You will ideally have
experience of working to budgets, and preparing rota’s across multi sites.
The job involves working variable hours to include
weekends, bank holidays, evenings and school holiday periods.
About Aspro Parks
Deep Sea World is part of Aspro Parks, a Spanish
multinational company with its headquarters based in Madrid. Aspro owns and operates over 65 leisure
attractions across Europe, 10 of which are located in the UK.
If interested, please send
your CV & covering letter to: Janeen Pickup, Aspro UK Group HR Manager, c/o
Blue Planet Aquarium, Cheshire Oaks, Cheshire, CH65 9LF. Or email us at: recruitment@asprouk.com . Your application letter should highlight why
you would be able to fulfil this key role within the organisation and clearly
demonstrate how you meet our requirements.
We are committed to Equal
Opportunities.
Closing Date: 12th April 2015 Interview
Dates: 20th/21st April 2015
We do recognize the time and effort it takes
to apply for a position, but as an employer of choice we receive a high volume
of applications and in the interests of economy, Aspro UK does not notify
candidates who have been unsuccessful in their application; consequently if you
have not heard from us within 4 weeks of the closing date, please assume that
you have not been successful on this occasion.
Just click on the ‘WORK FOR US’
tab and then ‘CREATE LIVE JOB ALERTS’. You will then be
notified of any live vacancies across our 9 sites.
Or why not ‘JOIN
OUR TALENT POOL’?
Just upload your CV so that we can contact you with any future vacancies that
match your skills and experience.
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