Showing posts with label Adelaide Zoo. Show all posts
Showing posts with label Adelaide Zoo. Show all posts

Tuesday, July 22, 2014

Presentations Manager



Presentations Manager


Zoos SA is a not-for-profit conservation charity that exists to save species from extinction and connect people with nature.  We provide conservation education, as well as supporting and conducting many conservation, breeding and research programs. As part of our conservation efforts we run Adelaide and Monarto Zoos.

Since 1878, we’ve long been established as a treasured part of the community representing a significant part of South Australia’s heritage and social history.  Since Adelaide Zoo first opened to the public in 1883, generations of South Australians have shared the wonder of our zoos.

The Presentations Manager role has been created to increase visitor engagement and interaction with animals, and foster a greater understanding of conservation issues and initiatives. This role will have the unique opportunity to lead and focus a highly experienced and capable team of presenters and keepers– with the primary purpose of evolving the development and promotion of animal presentations that form such an important part of the visitor experience at Adelaide and Monarto Zoos. A high focus will be given to the training, conditioning and welfare of those animals used in such presentations.

Zoos SA’s Presentations Manager will have:

Inspiring people leadership skills
Animal training, conditioning and presentation skills
Solid business planning and strategy based approach to building the animal presentation vision
Captivating passion for education and presenting


A detailed job and person specification outlining the full requirements of the role is available below.  Applications addressing the selection criteria are to be emailed to recruitment@zoossa.com.au by 23 July 2014. 


For further details please click HERE




Please mention Zoo News Digest

Should you apply for this post

Trainee Keeper



Trainee Keeper Roles
Contract Positions ( Two year contract )

1 x 0.5 FTE Monarto Zoo

2 x 0.5 FTE Adelaide Zoo

Zoos SA is a not-for-profit conservation charity that exists to save species from extinction and connect people with nature.  We provide conservation education, as well as supporting and conducting many conservation, breeding and research programs. As part of our conservation efforts we run Adelaide and Monarto Zoos.

As part of assisting our staff development program, we have created three new trainee keeper roles over its two sites. These roles will be required to work on average a minimum of 20 hours per week over a 7 day roster.

The duties of this role will include completing daily keeping duties and husbandry for a range of zoo animals under close supervision and within clearly defined procedures and established policies.

Applicants will be required to have

conservation awareness
the ability to deliver informative public presentations
the ability to work within a variety of teams
excellent communication skills
basic maintenance skills
As this is a trainee role you will be provided with full on-the-job training, but some experience in the animal field would be advantageous for applicants

How to apply

APPLICANTS: For consideration please submit a cover letter, resume and a completed application form addressing the application criteria.

Please forward you applications to recruitment@zoossa.com.au by  28th July 2014 12:00 noon


For Application Form and further details go to:
 http://www.zoossa.com.au/home/jobs/current-jobs-at-zoos-sa



Please mention Zoo News Digest

Should you apply for this post

Tuesday, July 16, 2013

Native Fauna Keeper




Native Fauna Keeper


PART-TIME (.5) KEEPER

Natives Team Adelaide Zoo

6 month (approximate) contract

An opportunity for a part time keeping position has become available in the Native Fauna team at Adelaide Zoo. The Native Fauna team comprises dedicated bird, native mammal and reptile sections which highlight the important role that native species play within the organisation. This position is based at Adelaide Zoo.

The successful applicant will work within the bird and native sections, and be responsible for daily duties and husbandry aspects within those areas, and as such will need to have proven animal husbandry experience in a work setting, ideally with a range of avian and/or native mammal species. The applicant must also have the ability to work well in a team environment and have excellent communication and time-management skills, and a commitment to health and safety.

There is a requirement for visitor  talks and interactive experiences and therefore well developed presentation skills will be highly regarded, as will any animal training and conditioning experience.

How to apply

Position Summaries available from; www.zoossa.com.au

ALL APPLICANTS: Please forward your resume, cover letter, and application form addressing the required criteria.

Applications to; recruitment@zoossa.com.au by 12:00 noon 30 July 2013


Keeper RSZZA JD Sept 2012.pdf





Please Mention
 Zoo News Digest
should you apply for this post

For regular updated Zoo News, Views, Reviews and Vacancies please visit
 Zoo News Digest
on



Please Visit
The Zoo Professionals Book Store
if you are looking for a book. This is an Amazon affiliate and you will get a good deal

also
 you can subscribe to the largest and longest established zoo related ezine
by clicking
HERE



To advertise in Zoo News Digest please see HERE 



Money for Free
If you can write, you can earn. Write about what you like or what you know about. Build up a passive income which will earn you money daily. No catch, no charge. Click on the link below and you could start earning today


HubPages

Friday, August 20, 2010

Vacancy - Senior Veterinarian (ZSA)

Living Collection Vacancies - JOIN TEAM WILD



Senior Veterinarian (ZSA)

Commencing in November and based at Adelaide Zoo Animal Health Centre this is a “hands on” Team Leader position, at a similar level to a Curator and responsible for the Veterinary Team and the delivery of clinical support to the animal collections across three sites including Monarto Zoo and Warrawong Wildlife Sanctuary.

With five direct reports – four vets and the Hospital Manger, there is a substantial focus on leading and managing the team and the service outputs and standards of the Animal Health Department. The role also includes reviewing existing processes and practices, managing and growing some external relationships and managing the department budget.

Position Summaries available from; http://www.zoossa.com.au/

Applications, by resume and covering letter, addressing required criteria to: recruitment@zoossa.com.au  by 12:00 noon Friday 10th September.

Job descriptions and application guidance will be placed on the Website early next week, as soon as they are finalised. 



Please Mention Zoo News Digest should you apply for this post
***

For regular updated Zoo News, Views, Reviews and Vacancies please visit
 Zoo News Digest on
Learn More About Zoos and Aquariums by visiting
The Zoo Hubs
and subscribe to the largest and longest established zoo related ezine
by clicking
HERE

 


To advertise in Zoo News Digest please see HERE 

Zoo Vacancy -Team Leader; Birds and Reptiles

Living Collection Vacancies - JOIN TEAM WILD



Team Leader Roles (AZ and MZ)

The Team Leaders report to the Curator, with 4 based in Adelaide (AZ) and 2 based at Monarto (MZ). Each has two Senior Keepers who report directly and a team of around ten in total. Responsible for the day to day operations of the department you will have a strong focus on leading and managing the team, providing excellent animal husbandry, promotion of exciting visitor experiences and conservation involvement and outcomes. Organisational skills and some planning experience/ability are essential to the role. We are seeking proven team players/managers who can take our husbandry programmes and visitor experiences to new heights. These are “hands on” positions that include at least three days a week on section assisting with husbandry and developing team skills and abilities. Positions vacant are:

TL1 Team Leader; Birds and Reptiles (AZ)
Adelaide Zoo is renowned for its substantial bird collection and reptile husbandry ability. The section has over 1200 specimens of birds and 170 reptiles, including a number of conservation programme species. The combination of these two sections is a new approach and we are seeking a leader who can work closely with the Director and Curator to align the collection to the strategic goals including conservation, exciting visitor experiences and education for both visitors and fellow husbandry staff across the region.
Position Summaries available from; http://www.zoossa.com.au/  

Applications, by resume and covering letter, addressing required criteria to: recruitment@zoossa.com.au  by 12:00 noon Friday 10th September.

Job descriptions and application guidance will be placed on the Website early next week, as soon as they are finalised.




Please Mention Zoo News Digest should you apply for this post
***

For regular updated Zoo News, Views, Reviews and Vacancies please visit
 Zoo News Digest on
Learn More About Zoos and Aquariums by visiting
The Zoo Hubs
and subscribe to the largest and longest established zoo related ezine
by clicking
HERE

 


To advertise in Zoo News Digest please see HERE 

Zoo Vacancy - Team Leader; Natives & Children’s Zoo

Living Collection Vacancies - JOIN TEAM WILD



Team Leader; Natives and Children’s Zoo  

Team Leader Roles (AZ and MZ):

The Team Leaders report to the Curator, with 4 based in Adelaide (AZ) and 2 based at Monarto (MZ). Each has two Senior Keepers who report directly and a team of around ten in total. Responsible for the day to day operations of the department you will have a strong focus on leading and managing the team, providing excellent animal husbandry, promotion of exciting visitor experiences and conservation involvement and outcomes. Organisational skills and some planning experience/ability are essential to the role. We are seeking proven team players/managers who can take our husbandry programmes and visitor experiences to new heights. These are “hands on” positions that include at least three days a week on section assisting with husbandry and developing team skills and abilities. Positions vacant are:


TL2 Team Leader; Natives and Children’s Zoo (AZ)

Based at Adelaide Zoo, this new position is focussed on our native species programmes and uplifting the profile of these at Zoos SA. You will work closely with the staff at all sites to ensure a coordinated approach to Native husbandry and programmes. Our Children’s Zoo and the Envirodome and the interactive experiences provided are highlights of many visitors’ experience, delivering powerful emotive learning experiences for young and old alike. Many of the species used in ‘up close and personal’ experiences, including the Zoo Mobile, are native species.
Position Summaries available from; http://www.zoossa.com.au/

Applications, by resume and covering letter, addressing required criteria to: recruitment@zoossa.com.au  by 12:00 noon Friday 10th September.

Job descriptions and application guidance will be placed on the Website early next week, as soon as they are finalised.




Please Mention Zoo News Digest should you apply for this post
***

For regular updated Zoo News, Views, Reviews and Vacancies please visit
 Zoo News Digest on
Learn More About Zoos and Aquariums by visiting
The Zoo Hubs
and subscribe to the largest and longest established zoo related ezine
by clicking
HERE

 


To advertise in Zoo News Digest please see HERE 

Zoo Vacancy - Team Leader; Natives and Primates

Living Collection Vacancies - JOIN TEAM WILD

Team Leader; Natives and Primates 

Team Leader Roles (AZ and MZ):
The Team Leaders report to the Curator, with 4 based in Adelaide (AZ) and 2 based at Monarto (MZ). Each has two Senior Keepers who report directly and a team of around ten in total. Responsible for the day to day operations of the department you will have a strong focus on leading and managing the team, providing excellent animal husbandry, promotion of exciting visitor experiences and conservation involvement and outcomes. Organisational skills and some planning experience/ability are essential to the role. We are seeking proven team players/managers who can take our husbandry programmes and visitor experiences to new heights. These are “hands on” positions that include at least three days a week on section assisting with husbandry and developing team skills and abilities. Positions vacant are:

TL3 Team Leader; Natives and Primates (MZ and Warrawong Sanctuary)
Based at Monarto Zoo, this position includes the primate team, the largest component of primates being a modern and complex Chimp facility and an expanding group. The native species collection includes a number of conservation species and active programmes. This position is also responsible, with the Curator, for overseeing the species husbandry component and future collection planning for Warrawong Wildlife Sanctuary – purely native species. We will soon be focussing on how visitors get to meet some of the many native species held behind the scenes and the incumbent will be involved in master planning of Monarto Zoo to facilitate this.

Position Summaries available from; http://www.zoossa.com.au/

Applications, by resume and covering letter, addressing required criteria to: recruitment@zoossa.com.au  by 12:00 noon Friday 10th September.

Job descriptions and application guidance will be placed on the Website early next week, as soon as they are finalised.







Please Mention Zoo News Digest should you apply for this post
***

For regular updated Zoo News, Views, Reviews and Vacancies please visit
 Zoo News Digest on
Learn More About Zoos and Aquariums by visiting
The Zoo Hubs
and subscribe to the largest and longest established zoo related ezine
by clicking
HERE

 


To advertise in Zoo News Digest please see HERE 

Zoo Vacancy - Team Leader; Primates and Ungulates

Living Collection Vacancies - JOIN TEAM WILD

Team Leader; Primates and Ungulates  


Team Leader Roles (AZ and MZ):
The Team Leaders report to the Curator, with 4 based in Adelaide (AZ) and 2 based at Monarto (MZ). Each has two Senior Keepers who report directly and a team of around ten in total. Responsible for the day to day operations of the department you will have a strong focus on leading and managing the team, providing excellent animal husbandry, promotion of exciting visitor experiences and conservation involvement and outcomes. Organisational skills and some planning experience/ability are essential to the role. We are seeking proven team players/managers who can take our husbandry programmes and visitor experiences to new heights. These are “hands on” positions that include at least three days a week on section assisting with husbandry and developing team skills and abilities. Positions vacant are:

TL4 Team Leader; Primates and Ungulates (AZ)
Based at Adelaide Zoo, this position is focussed largely on primates; from Orang-utans to Squirrel Monkeys. The section also includes: Tapirs, Meerkats and Giraffe. Most of the exhibits on this section are relatively modern but some display challenges remain. A proven ability with training/conditioning and enrichment programmes is essential and experience with linking ex and in-situ programmes would be an advantage. Behind the Scenes Experiences and visitor presentations are an important part of the daily routine on this section.
Position Summaries available from; http://www.zoossa.com.au/

Applications, by resume and covering letter, addressing required criteria to: recruitment@zoossa.com.au  by 12:00 noon Friday 10th September.

Job descriptions and application guidance will be placed on the Website early next week, as soon as they are finalised.





Please Mention Zoo News Digest should you apply for this post
***

For regular updated Zoo News, Views, Reviews and Vacancies please visit
 Zoo News Digest on
Learn More About Zoos and Aquariums by visiting
The Zoo Hubs
and subscribe to the largest and longest established zoo related ezine
by clicking
HERE

 


To advertise in Zoo News Digest please see HERE 

Wednesday, January 20, 2010

Great Ape Keeper Vacancies

Keeper(s) – Great apes

2 x Full-Time, Permanent Roles

(1 based at Adelaide Zoo, 1 based at Monarto Zoo)



Zoos SA are looking for individuals with primate husbandry experience, particularly the field of Great Apes, to work at their Adelaide Zoo or Monarto Zoo sites. Candidates must possess experience in caring for animals in a captive environment.

Applicants with a Certificate III in Zoo Keeping or similar are encouraged to apply. Candidates must possess a wide range of Zoo Keeper skills including the highest possible standards of welfare, husbandry, species management, conservation research and enrichment for the animals in our care. Additionally candidates must have proven animal training and conditioning skills. Experience with great apes is essential.

Candidates must demonstrate excellent team working abilities, but also the ability to work independently, a flexible approach to work and a commitment to Health and Safety regulations.

Two positions are available:

Monarto Zoo is South Australia’s open range zoo located 70 km from Adelaide’s CBD. It is gaining a well-deserved reputation as a leader in conservation of endangered species. The site is large and vehicles are required to travel between exhibits so you will need to hold a Drivers Licence and have experience with manual vehicles. Possession of a firearms licence or willingness to hold one would be advantageous.

This position will work within the Primate Team and is responsible for our chimpanzees, and based at the largest chimpanzee facility in Australia. As such, chimpanzee experience is essential, with proven skills and experience in managing social groups and introductions. Knowledge and experience within complex facilities would be advantageous. Experience with smaller primates, both husbandry and exhibit planning, is desirable, as currently we also have colobus but anticipate future developments include; lemurs, vervet monkeys and baboons.

Adelaide Zoo is South Australia’s city zoo. It has shown a long-term commitment to great ape conservation, husbandry and management, and is seeking an individual who will continue to support and further develop these objectives in the years to come.

This position will work within the Primate team, with particular emphasis upon orangutans. Candidates will ideally possess at least two years proven captive orangutan experience. Knowledge and skills in primate behavioural management and mixed species exhibits is essential. There is the potential to be involved in mothering training and the regional surrogacy program, and the ability to think innovatively will see no limits to the opportunities available.

How to Apply

Applicants are required to submit a CV and a covering letter, outlining;

The position, by site, to which they are applying

The date of qualification to Certificate III in Captive Animals or equivalent

An outline of their primate experience, with particular emphasis paid to great ape experience

The requirements as outlined in the advert


Copies of the position description and application requirements can be obtained from, Mardi Nickels: mnickels@zoossa.com.au


CLOSING DATE: 12 Noon 3rd February 2010

Zoos South Australia (ZSA) is a non-profit conservation charity. We provide conservation education, as well as supporting and conducting many conservation, breeding and research programmes. As part of our conservation efforts we run Adelaide and Monarto Zoos. We work within the WAZA guidelines for the ethical treatment of animals.


ZSA is involved in a variety of conservation activities, including direct co-ordination and management of threatened species programs to field support and captive breeding for release to the wild, as well as conservation education programs. To encompass its increasing range of conservation activities, the RZSSA has developed Conservation Ark, its integrated science and conservation arm.


ROYAL ZOOLOGICAL SOCIETY OF SOUTH AUSTRALIA INC

ZOOS SA

POSITION DESCRIPTION


POSITION IDENTIFICATION

POSITION TITLE: KEEPER

HOURS: on a 7 day roster (as per individual contract)

EMPLOYMENT LOCATION: Zoos SA

RESPONSIBLE TO: Senior Keeper or Assistant Curator

REMUNERATION: In accordance with the Staff Agreement

JOB DESCRIPTION

SUMMARY OF RESPONSIBILITIES
Under general supervision and within specified guidelines, safely, efficiently and effectively undertake a wide range of tasks which may require the application of relevant experience and training. Develop a broad range of Zoo Keeper skills by working for extended periods in most areas of the animal collection.


SPECIAL CONDITIONS
Duties are performed under general supervision and primarily out of doors.


JOB DUTIES
(1) Core Duties

Husbandry

1.1 Obtain, prepare and provide food to animals in accordance with established diets, feeding schedules and procedures.

1.2 Clean food and water vessels, holding areas, exhibits and food preparation and storage areas to required standards, ensure animal areas are maintained free of debris and hazardous materials.

1.3 Provide animals with nesting and bedding materials and other items required to meet their behavioural requirements, particularly in relation to breeding or raising offspring.

1.4 Observe and report on animal behaviour and changes to the condition of animals.

1.5 Maintain diaries and animal records and report matters of interest to the supervisor.

1.6 Capture, restrain and handle animals as required.

1.7 Maintain and care for live food colonies as required.


Animal Health

1.8 Inform the supervisor of animal health problems.

1.9 Under veterinary supervision, treat animals and administer medication to required standard.

1.10 Provide samples for testing and analysis.

1.11 Participate in the implementation and monitoring of programmes to affect animal behaviour.

Exhibits

1.12 Maintain exhibit presentation to required standards including pruning of plants, weeding, irrigation and rodent control.

1.13 Make minor repairs to exhibit and inform supervisor of exhibit maintenance requirements.

Safety

1.14 Work consistently in accordance with established safety procedures to ensure animal security, personal safety, protection of other staff and the public.

1.15 Identify and report issues of safety to the supervisor.


Education and Public Relations

1.16 Interact informally with the public on an ad hoc basis providing directions and information on Zoo activities, exhibits, facilities and animals.

1.17 Make informal presentations, which may involve animal handling, to small public groups and respond to questions.

1.18 Assist with public relations activities.

1.19 Maintain exhibit graphics to required standards.

Other

1.20 Assist with providing guidance to Keepers-in-Training, other Zoo staff, volunteers and work experience students.

1.21 Participate in training and development programmes including external coursework as required.

1.22 Conduct literature searches on species and habitats under care.

1.23 Other duties as required.


Occupant Date


PERSON SPECIFICATION

(2) Experience


2.1 Demonstrate experience in animal husbandry.



2.2 Demonstrate experience in exhibit maintenance.


(3) Skills


3.1 Good numeracy and written and verbal communication skills.



3.2 Well developed observational skills.



3.3 Ability to arrange personal work routines and practices to make optimum use of time and resources.



3.4 Basic horticulture and maintenance skills.



3.5 Current car drivers licence desirable.



(4) Knowledge


4.1 Demonstrate an understanding of the following:



- Aim and objectives of the Zoo



- Animal nutrition



- Exhibit hygiene



- Abnormal animal behaviour including signs of ill health



- Ecosystems and habitats



- Basic zoology



- Principles of wildlife conservation



4.2 Demonstrate an understanding of the Zoo's animal record keeping system.



4.3 Knowledge of quarantine procedures.



4.4 Demonstrate an understanding of species management programmes.



4.5 Demonstrate a basic knowledge of animal behaviour.



4.6 Knowledge of the Industrial Agreement.



4.7 Demonstrate an understanding of the basic principles of scientific research.



4.8 Understand the role of education and public relations in the achievement of Zoo objectives.



4.9 Knowledge of appropriate techniques for handling public enquiries and misconduct.



(5) Personal Attributes

5.1 Commitment to the Aim and Objectives of the Society.



5.2 Ability to communicate effectively, verbally and in writing, and to work closely with others in a team environment.



5.3 Demonstrate a caring attitude towards animals.



5.4 Ability to work consistently to established standards.



5.5 Self motivated and shows initiative.



5.6 Physically capable of performing all of the tasks required.



(6) Essential Academic Requirements


Nil


(7) Desirable Academic Requirements


7.1 Completed a Zoo approved course of study (minimum Certificate III or equivalent).



7.2 Successful completion of Year 12, or equivalent.


Occupant
Date

Monday, July 20, 2009

Vacancies - Adelaide Zoo

VACANCIES

Want to actively make a difference in your career rather than just a dollar?

Zoos South Australia is investing in its future with new infrastructure projects currently under construction including new facilities for Giant Panda and Red Panda at Adelaide Zoo. To meet these challenges, we are expanding our Zoo Keeper team.

KEEPERS (x2)

Candidates must possess a wide range of Zoo Keeper skills including the highest possible standards of welfare, husbandry, species management, conservation research and enrichment for the animals in our care. Additionally candidates must have proven animal training skills, knowledge and practical experience of animal training methods. Experience with carnivores is desirable.

The post holder must have excellent organisational and communications skills, along with the confidence to meet the challenges of the media interest that will be generated and also be able to develop and deliver exciting and informative public presentations.

SENIOR KEEPER

Candidates must possess a wide range of Zoo Keeper skills as outlined above. In addition the Senior Keeper takes on a team leader role and is expected to provide basic day to day management and direction within their team. As such previous relevant experience in managing a small team is required and proven leadership skills are essential.

Experience with carnivores is essential and experience with Giant Pandas would be highly regarded.


Zoos SA regularly require administrative, customer service, and keeping staff. If you wish to register your interest for future please request an application form.

How to Apply

Copies of the position description and application requirements can be obtained from information@zoossa.com.au

CLOSING DATE: 12 Noon, Monday 3rd August 2009
INTERVIEWS: Week commencing 10th August 2009



Zoos South Australia (ZSA) is a non-profit conservation charity. We provide conservation education, as well as supporting and conducting many conservation, breeding and research programmes. As part of our conservation efforts we run Adelaide and Monarto Zoos. We work within the WAZA guidelines for the ethical treatment of animals.
ZSA is involved in a variety of conservation activities, including direct co-ordination and management of threatened species programs to field support and captive breeding for release to the wild, as well as conservation education programs. To encompass its increasing range of conservation activities, the RZSSA has developed Conservation Ark, its integrated science and conservation arm.

Please visit Zoo News Digest : http://zoonewsdigest.blogspot.com/

Friday, July 10, 2009

MANAGER: LIFE SCIENCES AND CONSERVATION ARK

MANAGER: LIFE SCIENCES AND CONSERVATION ARK

37.5 Hours, 3 Years Fixed Term

Salary dependant upon skills and experience

Zoos South Australia are seeking a dynamic and engaging leader with proven, practical experience of managing budgets and competing priorities, a passion for conservation and the networking, communication and interpersonal skills to maintain and further Zoos SA’s status as a world leader in conservation programmes.

This is a varied and challenging, yet fulfilling role which requires you to develop and deliver high level strategic planning and manage an enthusiastic and dedicated team of experienced managers across a range of fields, from animal management and horticulture to in-situ and ex-situ conservation programs and partnerships. This role is at the forefront of the conservation aims and objectives for Zoos SA and is responsible for creating the strategies and support systems to ensure success.

For a copy of the information pack, which includes a position description, or to submit your CV and a supporting letter outlining your suitability for this role, please e-mail Mardi Nickels; mnickels@zoossa.com.au

For more details of the role please contact Vicky Whiteway , HR Manager; vwhiteway@zoossa.com.au for information on Zoos SA and Conservation Ark please review our website http://www.zoossa.com.au/


CLOSING DATE: 12 Noon, Monday 27th July 2009
INTERVIEWS: Week commencing 3rd August 2009

Zoos South Australia (ZSA) is a non-profit conservation charity. We provide conservation education, as well as supporting and conducting many conservation, breeding and research programmes. As part of our conservation efforts we run Adelaide and Monarto Zoos. We work within the WAZA guidelines for the ethical treatment of animals.
ZSA is involved in a variety of conservation activities, including direct co-ordination and management of threatened species programs to field support and captive breeding for release to the wild, as well as conservation education programs. To encompass its increasing range of conservation activities, the RZSSA has developed Conservation Ark, its integrated science and conservation arm.



Please visit Zoo News Digest at: http://zoonewsdigest.blogspot.com/